We offer free digital proofs on all customised invitations and stationery, inclusive of 3 revisions of same. Further revisions may incur an extra charge.
We aim to produce all proofs within 7 business days of receipt of your order. Proofs are important as it gives you the opportunity to check all the details you have provided to us. Please CHECK ALL PROOFS CAREFULLY and if you find any adjustments that are required, email us with a clear list of changes.
It is YOUR RESPONSIBILITY to check proofs. Even if you are sure that the details you supplied to us are correct, remember that errors can occur in the transfer of this information. We will not go to print without final proof approval.
Digital Proofs by Email
This is the best way to proof your text as emails are immediately received and can be proofed in a day or two. Check all details in your PDFs carefully, and if you see any problems please let us know. Please note that colours viewed on your screen may differ from printed color. Use your sample packs as a colour guide for your chosen invitation style.
Please check all Names, Dates, Times, Venue Names, Addresses, RSVP Dates & General Text for any errors or omissions. Please email us with proof approval. This written confirmation is an acceptance by you, the customer, that all proofs are correct and checked. It is the customer's sole responsibility to check all proof information and Elegance will not be held responsible for any errors or omissions once proofs have been approved.
Changes supplied after proofs have been approved cannot be guaranteed - please re-proof all changes with us. Once proof approval is received, we will confirm printing start date with you and keep you updated on the progress of your order.Please note: If errors are noticed after customer approval, print and production, a reprint charge will apply.