General Info

Print Colour
Colours you see on screen may differ from printed colour. Files printed on desktop/home printers may differ from our colours also. Please depend on our samples for correct colour/colour matching only. Your invitations and/or stationery are produced to order in a unique print run. Due to machine calibration, colours may vary slightly from original samples. Repeat orders or printed extras may vary slightly in colour or tone.

Payment
We accept all major forms of payment through our website for secure payments online, card payments over the phone and card/cash payments in store.

Prices
Price lists are subject to change without prior notice. All listed prices are final. Discounts are issued at the discretion of Elegance.ie. Quotes issued are valid for 6 weeks.

Copyright
All wedding stationery designs are copyright to Elegance.ie and are not for alternative use. ie. photocopying, scanning, etc. Any samples of wedding stationery designs requested by customers are owned and copyright to Elegance.ie only. The republication, use of materials or use of wedding stationery designs without prior written consent is strictly prohibited and all rights are reserved. Images displayed on this site are owned by, and copyright to Elegance.ie. Re-use of them without permission is strictly prohibited.

Can I choose my own wording?
Of course. We offer some help on choosing your wording here but you can include what ever wording you like. When you're placing your invitation order with us we will go through your wording options with you to make sure it suits.

Can I choose my own fonts?
Font choices on most of our invitation styles are not optional as they play an integral part in the invitation design. Changing a font on an invitation will incur an extra charge.

Can you design a bespoke invitation suite for me?
Of course, first and foremost we are a graphic design company and we love working on new invitation styles. Please email us at info@elegance.ie and let us know what you are looking for. Prices range from €45 depending on the required design. Please note: our bespoke design service may have a waiting list so be sure to contact us with plenty of time in advance of your date.

Can I order my booklets, place cards, menus, thank you cards, etc. at a later date?
Yes, we understand that you may want to hold on finalising details for these items. You can choose to order these items whenever you like, but do remember to give yourself (and us!) enough time to get them proofed, finalised and produced for you.

Can I cancel my order at any time?
An order can be cancelled if the details have not been processed or proofs begun. If proof(s) or production has begun on your order, a cancellation charge/production charge will apply.

Delivery
An Post Couriers offer a 1-2 working day delivery service. Elegance are not responsible for late deliveries due to issues outside our control, i.e. No one at address to sign for goods, weather problems, An Post delivery issues, etc. For more info on the status of your order, please contact us via email at shop@elegance.ie

Returns
If you are not completely satisfied with your purchase; we will provide an exchange or full refund (with the exception of items with have been made to order, e.g. printed items, custom sourced orders).
Goods must be returned to us within 10 days from contacting us, unopened in original packaging and in a re-saleable condition. Return delivery costs are to be paid by the customer. Original postage/delivery cost is not refundable. Elegance is not liable for returned goods damaged or lost in transport.
To return an item to us contact us at shop@elegance.ie. Please provide details of the item(s), reason for return and quantity you wish to return. You will receive an email from us acknowledging your intention to return the item(s) and next steps for returning the item(s).